Refund policy
1. Returns
All sales are final and returns are not accepted.
2. Exchange/Replacement (If applicable)
We only replace items if they are defective within 3 days upon receiving your goods.
To be eligible for an exchange/replacement, your item must be in the same condition that you received it, unused, price tags attached, and in its original packaging.
To start an exchange/replacement, you can contact us by clicking here. You will need the following for us to facilitate this:
- Physical receipt
- Unboxing Video
We will be in touch with you in about 1-2 business days (weekends and public holidays excluded).
Exchange/Replacement requests for purchases over 3 days will not be entertained.
3. Damages and issues
Please inspect your item immediately after receiving it to check for defects, damages or if you have received the wrong item. Contact us by clicking here for further assistance with our team.
4. Exceptions / non-returnable items
Items purchased at a discount are not exchangeable/replaceable/returnable.
5. Refunds
We do not offer refunds unless there is a manufacturing defect with your item or if the error is from our end.